Contact technical support service by email or phone
Hours: 8am to 8pm (EST)
Argentina – Buenos Aires: (+54-11-5199-3104)
Brazil – Sao Paulo: (+55-11-3181-7377)
Chile – Santiago: (+56-2-3210-9662)
Hours: 8am to 8pm (EST)
Colombia – Medellin: (+57-4-204-0519)
Costa Rica- National VOIP: (+506-4000-1655)
Dominican Rep.- Sto Domingo: (+1-829-235-3047)
Hours: 8am to 8pm (EST)
Mexico – Mexico City: (+52-55-8525-1801)
Panama – Panama City: (+507-836-6265)
Guatemala – Guatemala City: (+502-2 268-1206)
Hours: 8:00am to 6:00pm CET
Toll Free: + 800 CALLTYCO (+ 800-2255 8926)
UK: (+44 330 777 1300)
Spain: (900 99 31 61)
Israel: (+972-772 201 350)
Hours: 8:00am to 6:00pm CET
Toll Free: + 800 CALLTYCO (+ 800-2255 8926)
Italy: (+39-0230 510 112)
Bahrain: ((0)800-04127)
Ireland: (1800943570)
Hours: 8:00am to 6:00pm CET
Toll Free: + 800 CALLTYCO (+ 800-2255 8926)
Greece: (00800-312 294 53)
UAE: ((0)800-03107123)
Turkey: (00800-31923007)
Hours: 9am to 6pm CST (China Time) and 9am to 7pm IST (India Time)
Toll Free: + 800 CALLTYCO (+ 800-2255 8926)
India: +91-80-4199-0994
China: +86-21-6163-8644
Australia: +1-800-580-946
Hours: 9am to 6pm CST (China Time) and 9am to 7pm IST (India Time)
Toll Free: + 800 CALLTYCO (+ 800-2255 8926)
sp-licensing-support@jci.com
Oceania and New Zealand: +64-9942-4004
Technical Support - Faster
Support can only be granted to authorized installers. The TeamViewer button below allows you to share control of your computer and screen with the Technical Support team. If you require technical support, we recommend following these steps on the computer that you require assistance with.-
Click the following TeamViewer button and when prompted by your web browser, click the “Run” button
- This will open a small TeamViewer window with the Tyco Security Products logo (example to the right)
- Call the Technical Support number for your region
- Provide the Technical Support team with the ID and Password from the TeamViewer window
